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Club Correos: Receive Online Purchases in Ecuador (9 Ways to Avoid Problems)

Posted in: Living in Ecuador

Update: In February 2015, Club Correos announced that they were permanently suspending the service.

I recently discussed how to send and receive packages in Ecuador.

Club Correos: Receive Online Purchases in Ecuador

And for a quite a while, we had trouble with international shipments. However, things have recently changed and we have successfully received a number of packages from the U.S. directly from online sellers.

The Ecuadorian Postal Service has recently offered a service by which we can receive packages from the States rather quickly and at a reasonable rate.  The service is called Club Correos (Mail Club) and has proven to be a reliable and easy to use way to get some of the products we can’t get here in Ecuador, such as clothes and shoes that fit and some health and beauty items.

club-correos-ecuadorHere is how Club Correos works: For a $10.00 yearly fee, you are assigned a physical address in Miami which gives you a U.S. shipping address where you can receive packages from online retailers in the U.S.

Each Club Correos customer has an individual box number which distinguishes you from other customers who use the same Miami street address.   It is similar to renting a P.O. box at a UPS Store location.

Once you have signed up for Club Correos, you just log on to your favorite online store, such as, and place your order using your credit card. There are some shipping limitations with this service:

  • No package can weigh over 4 kilos or have a value of over $400.00.
  • The shipping cost from the States to Ecuador is about $5.00 per pound which I’m told is a reasonable rate for international shipping. Club Correos bills your credit card for the shipping charges.

With this service, all customs matters are taken care so you don’t have to deal with Ecuadorian Customs officials.   When your package arrives in Ecuador, the post office gives you a friendly call to let you know that you have a package waiting for pick up.

They will even deliver the package to your house, if you can tell them how to get to your house.  Remember, most houses here do not have assigned addresses so unless you speak good Spanish and have a house that is easy to recognize it is better to just pick up your package at the post office.

My wife recently ordered a pair of shoes from her favorite U.S. shoe company and they arrived via the Club Correos service within two weeks.  The total shipping costs was $17.00, which for us is worth it considering the fact that it is not that easy to find good fitting quality shoes here.  There, of course, are other shipping companies who offer service in Ecuador, but Club Correos is the most efficient and hassle free way we have found to receive online purchases and mail from the U.S.

If you want more information regarding Club Correos, check out Correos del Ecuador where you will find a link to the Club Correos site.  Happy shopping!!

Avoid Problems With Club Correos (9 Lessons Learned)

problems-club-correosIn this post, I breakdown 9 things you can do to avoid problems with your Club Correos shipments. But first:

Why Use Club Correos? 

There are two benefits to using Club Correos over direct shipping to Ecuador.

  1. Reduced Shipping Costs: Because of bulk shipping thousands of packages, the freight costs are very low.
  2. No Customs Paperwork: If your package is under $400 and weighs less than 4kg then you pay no duties or taxes. And they handle all of the paperwork and customs clearance. At least that’s the idea.

How Club Correos Works

When you sign-up (, just $11.20 per year) you get an address and a mailbox number in Miami.

When buying online (most often via you just ship your packages to your Miami address, making sure that your mailbox number is on the label. They then forward it on to Ecuador and to the address registered with them.

Our Club Correos Experience


We’ve been using  Club Correos for many years. And we’ve received more than 70 packages from the United States.

We’ve bought everything from clothes and sunglasses to cameras (Canon SX280 and GoPro) and hard-drives. We even ordered a humidifier (to help with Cuenca’s dry air), a water filter and a bike trainer.

We’ve ordered goods from Canada and shipped them to our address in Miami. When we placed the order, we ensured that they included an invoice and that it was addressed properly. The package arrived without any trouble.

We’ve had packages arrive as fast as 10 calendar days – with the average being around 2 – 2.5 weeks. We have never lost a package or had anything take over four weeks to arrive.

That is, until now.

Two Problem Packages and Some Lessons Learned

A few months ago, we had trouble with two packages at the same time. One was a box of a number of small things: stainless coffee mugs, food and vitamins. The other was a small envelope with 3 pieces of makeup.

For the box with the small things, we were told that it didn’t meet the rules and we would have to ship it back to the US. The weight wasn’t anywhere near the 4kg limit and the value was very low.

It seems that someone in the shipping department at Amazon grabbed a big box and started filling it with the little pieces. Even though it would have been less than half full, they shipped it anyway.

From their perspective, this didn’t matter. The shipping is free for customers so the box size isn’t important. That is, unless you are having it forwarded to another country.

When it arrived, the boxed was listed at a cubed weight of just over 16kg. Now it is possible that the vitamins we had in the box were also a problem, but they flagged the shipment as overweight. According to the cubed weight, it was more than 4 times over the limit.

So I went to the post office and paid to ship it out of Ecuador. Because the box was so big, this cost almost $100. In the notification email, I was warned that if I didn’t ship it out of the country, I would be fined more than $2000. All of a sudden, $100 didn’t seem so expensive.

The other package with the makeup had a value of $20 and weighed less than 1lb. I was told that we could receive the package if we did one of two things.

  1. Provide a certificate from the Ministry of Public Health stating that we have the right to import this product.
  2. Provide a sworn oath stating that we will never, ever order this product again.

The first choice wasn’t really an option. This is for companies wanting to commercially import the product. We just wanted a couple of units. So we went to a notary and swore that we would never buy this item again.

We presented it and a few days later they told us that the package had been rejected and it needed to be shipped out of the country anyway. Back to the post office again – we paid to ship the product to my parents place in Canada. This was back in July.

I was waiting to write this post until the packages arrived safely in Canada – but they still haven’t. More than four months have gone by and we don’t know where the boxes are. The postal service is “looking into it”.

9 Ways To Avoid Problems with Club Correos

While there is no way to avoid all problems, these tips should help avoid many of them.

  1. Enter Your Miami Address Properly: Include your mailbox number in the “Name” field. For example, Bryan Haines, EC10687952. I’ve heard from many expats that they can’t get the address entered correctly. In the “Address Line1” enter the physical location: 7824 NW 71 ST If you don’t include your mailbox number in the name field, it may get dropped by the vendors system and the package won’t arrive. If it does, they won’t know who to assign it to.
  2. Don’t Order Used Goods: A few days ago, I heard from a distraught Canadian mother who sent a care package to her daughter who is teaching English on the coast. The box included new and used clothes, along with used books, etc. The postal service told her that the package was rejected and that the goods would be donated to charity. I think by refusing used goods it simplifies importation by assuming that everything is new and thus subject to duties. Without a commercial invoice, it is almost impossible to assign duty/tax value. There are two opportunities to bring in used goods: 1) as personal effects when you enter the country or 2) as part of a “menaje de casa” or house hold goods for your permanent move to Ecuador. A shipment of used goods constitutes an import of those items into the country. (Thanks to Jakob for clarifying this.)
  3. No Cell Phones: This is a popular one. We did order one before the law changed – and it cost just 25% of the price here. There is an attraction to order a good phone for much less. But it will be confiscated. Also, cordless phones with DECT technology (Digital Enhanced Cordless Telecomunications) are prohibited.
  4. Nothing in Bulk: The guidelines state that if you order more than three similar articles it could be considered as a commercial import and this would require supporting documents.
  5. No Clothing Without Tags: Clothing without tags is considered used and will be seized / confiscated by Customs.
  6. Read the Rules: There are weight and value limits. These are easy. They call it 4X4. That is packages up to 4 kg and US$400 of value enter the country without paying taxes or duties. There are other rules that you must know. Vitamins can raise flags and makeup can be rejected.
  7. Don’t Order Too Many Small Items at Once: As mentioned above, too many small articles run the risk of ending up in a big box – that could be cubed and then rejected. Best to space them out over time.
  8. Don’t Order These (Obviously) Restricted Items: explosive articles, animals, jewelry, firearms, ceramics, glass, fuel, explosives, cell phones, used parts, money, checks or credit cards. There are other items that require prior approval. Check Aduanas del Ecuador for more info. (Note: this is not an exhaustive list.)
  9. Names Must Match (Update March 10, 2014): Correos del Ecuador announced last week that effective March 5, 2014 packages must have a) the same name as the owner of the mailbox in Miami, and b) the invoice attached which matches the contents of the box. Packages where the name doesn’t match may be subject to delays and/or may not be delivered at at.

The Glitches Are Still Cheaper Than Flights to Miami

We continue to use the service – and we’re very happy with it. The problems that we’ve had are mostly our fault. I should have check the fine print – and used better judgement when ordering.

What has been your experience with Club Correos? Share your tips and/or problems below.

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Meet the Author

Bryan Haines is co-editor of GringosAbroad - Ecuador's largest blog for expats and travelers. He is a travel blogger and content marketer. He is also co-founder of ClickLikeThis (GoPro tutorial blog) and Storyteller Media (content marketing for travel brands). Work with GringosAbroad.

68 comments… add one
  • Claire Aug 31, 2016, 11:36 pm

    Is Club Corres, where you can have a United States address still operating in Cuenca? ?

  • NG Dec 15, 2015, 11:06 am

    It seems this Club Corroes system no longer is operating. Do you know of any others?

    • Bryan Haines Dec 29, 2015, 8:57 am

      No – I don’t think there is another program because of the new tariffs that the government imposed. You can use couriers – we had good success with DHL and FedEx.

  • Erin Poirier Apr 24, 2015, 2:22 pm

    What is required to get a post office box in Cuenca? My husband and i are travelling to Cuenca for 3-6 months as a test to see if I can work online and also like the lifestyle. I need a PO box for business. Could I get a PO box for the short time I am there? Do I need to be a resident?

  • Josetta Sbeglia Apr 15, 2015, 11:58 am

    I have been trying to figure how to have an acquaintance ship a few dozen alpaca blankets mailed to me in CA.
    She is now quoting me $750 USD from Eucadorian post for40 kg. This seems astronomical . Are there no consolidators who can forward items to the states?

  • Hank Dolmatch May 25, 2014, 7:07 pm

    Correos reps are friendly and try to be helpful if you can track them down. I have been trying for
    weeks to get an answer by email or get through by phone to the Correos guy I met with twice at the
    Quito main office. Can’t reach him.

    Another problem is that the sister company in Miami, Econcargo forwarding, has poor customer service.
    One of my packages has been held there for six months; they consistently refused to send Amason the fax
    needed to get the package returned (contained vitamins and was overweight).

    Also, the Club Correos online system is user unfriendly. I have had computers for 20 years but I still
    do not understand how to upload an invoice (required) even though a Correos rep tried to show me
    in person.

    I have made multiple trips to the Correos office in Quito and once received a package of earplugs, but my other five packages (including the one that contained various products including vitamins) have been stuck
    in Miami all these months while I try to inch things along.

    An inherent problem is that if there is difficulty with a package, so many parties may be involved:
    the original shipper, the recipient, Club Correos, Econcargo forwarding, PayPal and Ecuadorian customs….
    so resolving things can be tricky to say the least, especially when they do not answer your calls or emails.

    • Wayne Mitnick Jan 24, 2017, 3:43 am

      Hank….Wayne Mitnick….from Norfolk Va…..please call me 757 495 4111 when you get the chance…. thanks

  • Michelle Henriques May 15, 2014, 2:08 pm

    You have a really interesting and informative thing going on here..keep up the good work.
    I am an Indian Expat working in Quito, Ecuador. I would like to order a few products from USA. They are from a website The products will include a few soaps, face packs, oil, etc. I have had a very bad skin problem since I landed here. The normally available products do not suit me.
    Is it possible to order these items from USA via ClubCorreos?
    Your help is appreciated.

  • Peter Callison Sep 5, 2013, 9:14 am

    This Club de Correos looks like a good idea however when using USPS both the online company and PAYPAL guarantee to refund your money if the package does not arrive (PAYPAL refunds postage costs as well). In this case it would only count if it did not arrive in Miami. I assume(correct me if I am wrong) that Club de Correos does not insure the packages and I understand that are thieves in Customs in Ecuador.

    • Bryan Haines Sep 5, 2013, 9:39 am

      Once you use the service you will have confidence in it. We have used it for years and every package has arrived properly. While Customs has required some additional paperwork, they have never taken anything. Of course, there are thieves everywhere, including in your home country. Broad stroke assumptions just make everyone look bad.

      You can choose not to use it, and import via couriers which is expensive. Or you can travel to the States to buy the item yourself, which is also expensive.

  • Peter Callison Sep 3, 2013, 3:10 pm

    I had trouble getting a package sent to Chugchilan which is somewhat remote and to Quito via USPS. The tracking system was very dodgy particularly using priority mail and in both cases they did not delver the package or notify me how I could pick it up. I have discovered that you can email the postal service ( I used google translate to put it into Spanish) with the tracking number and they replied in 2 days to tell me where it was(important if your are in town without a post office). The email address is In case you have not picked it up already packages are supposed to be duty free if they are under $400. Also they send the packages back if not collected within 30 days.

  • mcooks Oct 27, 2012, 7:49 pm

    Ok. Sorry to get technical, but is it required that the package be ordered via the internet? I have a couple of small companies that I would like to order from, but I have to do this by calling them via Skype. As long as there is a business invoice with the items listed, does this work for Club Correo? Thank you so much for your help.

    • Dena Haines Oct 28, 2012, 4:27 pm

      I think the critical part is the invoice – I don’t think the means of placing the order should matter.

  • Sheri Nakken Oct 12, 2012, 4:34 pm

    Is there only a page on Club Correos in Spanish? I have a bit of Spanish and studying for more and the move, but certainly don’t know enough to navigate this page in Spanish – Help!

  • Kathy Sep 13, 2012, 9:30 am

    My husband and I recently visited Cuenca and met a little boy names Jairo that wanted a pair of shoes from the United States. While in Cuenca, there was a woman from the US that was visiting as well and said she would be returning in a few weeks. She gave me her address and e-mail and told me to send the shoes to her and she would get them to Jairo.

    Well, I cannot get her to return my e-mails. I have purchased the shoes and don’t know how to get them to Jairo. Is there anyone that can receive the shoes for me? I can give you his older brother’s cell phone number to call. His older brother, Nelson, has a restaurant in Cuenca. If I can get the shoes to Paul, he will get them to Jairo.


  • Liz Aug 30, 2012, 12:51 pm

    Club Correos is great! I ordered a book from amazon that I needed for grad school on a Tuesday night and the mail man here in Ecuador attempted to deliver it to my door the following Tuesday! The book was coming from Singapore – I was amazed at how fast it arrived. Unfortunately my neighbor answered the door and had no idea what the guy was saying so she sent him away. But he came back two days later when I was home and I got my book! The customs and delivery fee was $24 (on top of the annual fee for registering the mailbox) which is worth it to me because of how quickly I received the book.

    Additional info for people living in Quito (this is in my experience, your experience may differ of course but I figured I’d share in case it might help others):
    For anyone in Quito using this service it appears that once the package lands here it is handled by Correos del Ecuador and subsequently delivered to the address that you entered in the Club Correos system (note: they don’t call you before they come)! Once you see in the Club Correos package details online status page that the package has arrived at the airport that means that they will attempt to deliver it to your house the next day (so make sure to be home). If they can’t deliver it on day 1 they will try again two days later.

    There is an Correos del Ecuador office on Naciones Unidas and Japon (SW corner) near Parque Carolina. There is a client services office there who can tell you the status of your package if you prefer to speak to someone in person instead of calling the number. Once you are there you want to go to the client service area which is in the middle of the office in a separate ‘room’ with chairs – don’t ask the agents at the main counter on the right side as you walk in – they couldn’t locate my package at all so they sent me to the other area.

  • Wouter Jul 20, 2012, 6:43 pm

    I am looking for ways to send packages registered and unregistered to the US. Correos is quite expensive and I hear there are cheaper options?

    I hope there are people that have used other options?

  • Marta Vigil May 7, 2012, 5:58 pm

    Hola,quiero saber si yo compro un producto que cuesta 399 dolares, por que me cobran como si costara mas de 400 dolares ¿ es que se le agrega el valor del envío? al menos eso se comenta. Y otra cosa, si el peso se pasa una o tal vez hasta cinco libras ¿ como se paga el exceso?

  • Jeno Apr 11, 2012, 4:43 pm

    Dear Doug.

    I am a firefighter in the states, i was wondering if you guys can ship donations to fire departments down to Ecuador (guayaquil) to be more specific… What are the charges?
    For now i have 7 sets of bunker gear, ready to go in boxes but looking for someone to take care of it. I would like to send from Miami.

    Thanks for your prompt response Sr.


  • TerryE Mar 31, 2012, 3:01 pm

    A couple of reminders about Club Correos – 1, You can also join by going directly to the website – you have an English option there. 2, They may use dimensional weight when calculating you shipping cost. Rates depend on the actual package weight or the dimensions which ever is higher. Amazon’s minimum sized box ships at around 4 lbs, so that a small light item may cost more than you would expect. (I sent some clothing, while rather light in weight – actually ‘dimensioned’ over the 8.8 and I had to pay duty + additional shipping.

  • Lyn Mar 27, 2012, 10:50 am

    Will I be given an actual PHYSICAL address or just a PO Box # if I join C. C.? Alot of companies won’t ship to a POB so having a physical address is critical to my needs. Gracious, LYN

    • Bryan Haines Mar 27, 2012, 11:31 am

      Good question Lyn. Here is what the address will look like:

      Juan Gonzalez (VE10X1234N)
      7801 NW 37th Street
      Doral, FL 33166

      The code in brackets beside the name is the unique box number. It looks to me like it is shipping to an actual location in Doral – a city near Miami. This name address is an example given on the Club Correos site.

      Hope this helps.


  • Lyn Mar 10, 2012, 3:49 pm

    How would I ship an item that weighs over 4 kilos/8.8 pounds if it can’t be mailed thru C. C.?

    • Bryan Haines Mar 12, 2012, 9:13 am

      You can ship heavier items via DHL, FedEx, UPS or just regular mail. As I understand it, Club Correos will allow heavier shipments, it will cost more and incur customs charges.

  • DANN GOOD Feb 2, 2012, 6:05 am

    After reading the various comments and info about the CLUB COREOS I have some questions and follows.
    1.Is it correct that a letter from USA to CLUB CORREOS costs $8?
    2.How do I avoid junk mail sent to my CLUB CORREOS ddress in FLORIDA and paying $8?
    3.I want to send from USA to Ecuador 1.flower seeds 2.root beer extract and 3.grape juice capsules.Are those items going to be prohibited for any reason ?It is really important to know the answer before I order so that I wont lose hundreds of orders that will confiscated by CUSTOMS.

    • Doug Feb 2, 2012, 7:24 pm

      I do not claim to be a Club Correros expert, but I can share my experience. First,I have not yet received any junk mail via club correros that has resulted in an $8.00 charge. We have only received orders we have made via and a couple of other online retailers. Everything we have ordered has arrived as promised. If I were to be charged a fee to receive junk mail I would certanly dispute that charge with my credit card company and with club correros.

      If you need to receive important letters or documents from the U.S. you can have them sent via certified U.S.P.S. mail directly to your p.o. box in Ecuador, assuming you have a P.O. box. We have received regular mail from the U.S. in our P.O. box in Cuenca with no problem. I have never had regular mail sent via Club Correros. We use it only to receive packages. With Club Correros the package has to have attached a commercial invoice. Without a commercial invoice they will not process the order.
      Regarding your question about receiving certain items via club correros, we have ordered vitamins, cosmetics and the like and have not had any problems with customs.
      Hope that this help,

      • DANN GOOD Oct 21, 2012, 3:30 pm

        DEAR DOUG
        BUT ON THIS WEBSITE THEY STATE.You cannot send the following: seeds/plants/wood .
        So with that question I went to the service desk at CORREOS DE ECUADOR at MATRIS and inquired.The man there said no problem you can send flower seeds as the DEPT OF AGRICULTURE informed u.
        I was there another day and the girl at the service desk said the information given me

        • DANN GOOD Oct 21, 2012, 3:34 pm

          The girl at service desk told me the info was incorrect given to u earlier you cant send flower seeds.
          So I have all sorts of conflicting info.
          Doug do u know what is correct .Can u send flower seeds and vegetable seeds or not.
          DANN GOOD

          • Bryan Haines Oct 21, 2012, 7:52 pm

            Hi Dann, I’ll respond for Doug. We aren’t experts or representatives for Club Correos. You can check their site as noted above or you can ship some and see what happens. The worst that will happen is that they’ll confiscate them. It won’t cost much for a test.


  • Rene Jan 11, 2012, 11:17 am

    Hi Doug,

    Thanks for this information. I used this to order something last week from Amazone and it was delivered in 5 days at my house address in Quito. It is for sure the fastest delivery I had since I live here. The service is great and you can easy follow you package at the clubcorreos website.


  • Tj Jan 2, 2012, 7:16 pm

    Sorry I to quickly entered my question. Club Correos site is the site I was referring to.

  • Tj Jan 2, 2012, 7:12 pm

    Super topic. Glad to find it. Can you
    share the link to the english
    or translated site? Still learning spanish.

    • Bryan Haines Jan 3, 2012, 8:08 am

      Not sure that there is an English one. You might need to have someone help you sign up – when I just looked, it seems to be in Spanish only.

  • Bob Barber Jan 2, 2012, 11:58 am

    I am really glad to hear about this service. I plan on signing up for it as soon as I am back in Ecuador (2012). Sorry for commenting so late, I didn’t see it until the “10 Best Posts of the Year.”

    I have had a number of “difficult” (I almost wrote infuriating…) experiences with the mail in Ecuador. The most recent was in 2008, when I mailed myself some of my own stuff from the U.S., because it wouldn’t go in my suitcase. The stuff had a total value MAYBE of $80 if I had tried to sell it all on ebay; it was mostly of sentimental value. Well, after paying the shipping on the U.S. side (not cheap), I had to pay some ridiculous amount of money in import taxes ($25? $50? I forget) to retire my stuff from the post office.

    And then there was the time in 1998 when I sent a postcard home from Ecuador as soon as I arrived, but the postcard didn’t get to the U.S. until after I was home, 8 months later. True story.

    Well, enough complaining. I’m going to try Club Correos.

    To the gentlemen above who wants cheese, have you tried the “Salinerito” cheese in Ecuador? It is aged cheese, made in a small Ecuadorian mountain town, and it is pretty good, definitely not at all like the fresh breakfast cheese you see everywhere.

    Thank you for this post.

  • mamboking Dec 2, 2011, 3:56 pm

    Be very careful with this services of club correos, they sold de database to a marketing company in the US and started to send junk mail to your address in Miami ( trans express service) they charge you account 8 dollars for each junk mail the send to you to Ecuador !!!! no way to get the money back !!!!


    • Doug Feb 2, 2012, 7:34 pm

      I have been using Club Correos for over a year and have not received any “junk” mail nor have I been charged the $8.00 fee you mention. I have only heard positive comments regarding Club Correos. Are you a Club Correos member who has been charged this so called junk mail fee or are you just repeating what you have read on the internet? If you have personally had this problem I would suggest that you dispute that charge with your credit card company. Club Correos only works if you use a credit card and you can get the money back if there are unauthorized charges.

  • Larry Oct 26, 2011, 9:35 pm

    Very Good Information. Exactly what I was looking for. I am in Salinas.


  • Ana Oct 19, 2011, 9:02 am

    Brian, what you say here that “most houses in Ecuador have no assigned addresses” is not true. ALL houses, apartments, condos, etc DO have assigned addresses. The only places that would fall under “no assigned address” would be the ones way in the country side, not in a town or a city. The difference in Ecuador is that most people choose to have a PO box rather than have their mail delivered to their door. Just different.

    • Bryan Haines Oct 20, 2011, 6:36 am

      Hi Ana – you are probably right, that most places have assigned addresses. But without noted street signs and numbers on homes, how could anyone find them? In the center, many buildings have numbers, but not all. There was an article in El Tiempo – one of the two dailies – almost a year ago and it said that more than 1000 streets in Cuenca don’t have names assigned. This makes courier/mail delivery quite difficult.

    • Terri Nov 14, 2011, 3:04 pm

      Not all houses in Ecuador have addresses. When I bought my house, the “address” was 10 de Agosto y Esmeraldas. That could have described alot of houses. That is what all my utilility bills say also. It wasn’t until the crime got bad enough that the police wanted to come to the correct house when called that we were assigned street addresses. That was just a few months ago. This is in Cotacachi.

  • Paul Fine Oct 11, 2011, 2:15 pm

    A few things your readers may not know about Club Correos! The window at the post office is open all day but if you have to pay duty to pick up your delivery the person you have to see is Nicolas Lopez ext 6400. he takes his lunch until 3:00pm. He is on the second floor and can answer questions far better than any blog I have read including Club Correos website. Speaks perfect english. For instance if you have two separate orders on the same day, separate packages each weighing under 4k and each valued under $400.00, they will be treated by customs as one order and duty could be charged.

    • Bryan Haines Oct 11, 2011, 7:47 pm

      Thanks for sharing your experiences Paul. This is very helpful!

  • Gary Aug 29, 2011, 7:53 pm

    Next year I will have to have a new debit card mailed. The Miami address will be great, but is it safe to have a debit card sent through this way? What about using the address for Federal Income tax or Drivers licenses. I understand that Texas will actually put my Cuenca address on my license renewal, do you have any knowledge about this, and then how about using the Florida address as a “permanent ” address? What about absentee voting and forms?

    • Bryan Haines Sep 6, 2011, 8:54 pm

      Hi Gary – it should be fine. I haven’t used it for things like that, but I don’t see why it wouldn’t work. I think I’m going to use FedEx to send mine when its time.

      About your other questions, these are really legal questions for your state/federal governments. In Canada, the government has strict rules for what constitutes a permanent address – in terms of residency. But using a PO Box just for a US address should be fine. I expect the same for the government forms – but would be a good idea to check with the government first.

      • Gary Sep 7, 2011, 6:09 pm

        Thanks Brian, I will do the leg work on the government forms.

  • Vicky Aug 20, 2011, 11:35 am


    I have just read your article about sending things from USA via Club Correos . It was very useful. I am trying to buy a camera and was wondering if this would be a good option for me. Any advice would be greatly appreciated.


    • Bryan Haines Sep 6, 2011, 7:06 pm

      Hi Vicky – absolutely. Remember that is has to be under $400 value (invoice from the US). Amazon works perfectly with the Club Correos system. Happy shopping.

  • Teddy Aug 14, 2011, 11:52 pm

    If I buy from a seller who does accept internationaly shipping. What address do I have to put? My house address? It doesn’t sounds reasonable (I live in Ecuador) haha. Have you ever buy something with direct international shipping? I’ve never I feel like it never will arrive good.

    • Bryan Haines Aug 15, 2011, 2:36 pm

      Once you signup with Club Correos, you’ll get an address to send all packages to – it will be in Miami, Florida. From there, they (the Ecuador Postal System) will forward the package to your address in Ecuador. System works like a charm…

      • Teddy Aug 15, 2011, 2:46 pm

        haha i’ve already used clubcorreos A LOT (Believe me).
        I used another service like pacificardbox but Clubcorreos is such a cheap method. BUT, this way to import goods is generally for stores wich doesn’t accept internationly Shipment. But I’ve found stores that have very low rates for internationally shipping even than clubcorreos (Ex: Fedex, UPS INTERNATIONAL). So My question was if I want to import directly, what address must I put? My home Address?
        Sorry about my english. I’m learning.
        And thanks a lot for taking time to respond me.

        If somebody has purchased directly from US to your country, plelase let me know how you did.

        • Bryan Haines Aug 15, 2011, 3:01 pm

          I just provide an address with my cell number – it really doesn’t matter what address you put. The courier office (FedEx, UPS or DHL) will all call and you can go to their office to pick it up. I’ve received many shipments this way.

          You’re doing very well with your English, by the way.


          • Teddy Aug 15, 2011, 3:07 pm

            oooh they dont give you your order to your house’s door. Now I understand, they just recieve the order in the office and you go there.
            But the customs, how is this? and could you help me telling me how to put the telephone number, the region codes I mean. My telephone here is 094808304 and I live in Guayaquil. how should the phone number be put?
            Thanks a lot again.

            • Bryan Haines Aug 15, 2011, 3:15 pm

              What I’ve received hasn’t been commercial shipments, but individual items. For personal and individual items, there haven’t been any charges or customs fees. If shipped by FedEx, they usually clear the package through customs for free.

              You should put your phone number as you noted above. They will call you from within Ecuador.

  • Tim Schmidt May 4, 2011, 9:47 pm

    This is a fantastic site full of information and easy to read. Bryan and Dena have done a fantastic job of providing lots of information for a soon-to-be expat looking for information.

    We appreciate all of your hard work and understand that it takes a lot of effort to produce a professional website like this.

  • chatman Apr 26, 2011, 1:11 pm

    What is the advantage of Club de Correos? I usually just order from abroad to get delivered right to my house. How would Club de Correos improve on that?

    • Bryan Haines Apr 26, 2011, 1:45 pm

      Two Reasons:
      1) It reduces shipping costs and
      2) They manage paperwork.
      I’ve also had shipments come direct, via post, DHL, UPS and FedEx with no problems. Some shippers don’t like to ship internationally and this system can get around that.

  • terrydarc Feb 20, 2011, 2:53 pm

    Great advice, Bryan!
    Never heard of Club Correos in our time in Cuenca but since I buy plenty of things online, CC sounds like a wonderful service. Now if we could only ship cheese…

  • Christine Jan 22, 2011, 10:24 am

    Hi Bryan,
    I find your blog to be very useful. I was reading the information on Club Correos and unfortunately everything is in Spanish, so no hope of signing up for the service. I don't know if you know anyone over there, but you might suggest that they have info in English also for all those of us newbies that have not learned Spanish yet or perhaps doesn't have a good command of the laguage yet. I can't signup and pay them if I don't understand it. Just a suggest to build their business.

    Again, I find your information very informative. I had read an article several months back about a pill to put in the water to soak your vegetables in to take the fertilizer and such off the fresh produce, where do I find the pills, what kind of store? I forget the name of it also. If you could provide me with that information I would appreciate it. I'm moving down this next week.

    Thank you for all your information,


  • Doug Jan 9, 2011, 7:33 am

    No problem David. Say hello to the family.

  • TerryE Jan 8, 2011, 7:07 am

    That is great news! Solves a multitude of problems.

    Also, Doug, have you published a "how to" column on the best cell phone deals yet? I've searched, but to no avail.

    Again, thanks for all the good info, we do appreciate your efforts here.

    • Doug Jan 9, 2011, 7:31 am


      I will try to put together an article regarding what we have learned regarding cell phones. Thanks for your interest.

      • Jennifer & Rob Jan 15, 2011, 11:45 pm

        Please yes, anything regarding cell phones would be very much appreciated!
        Jennifer & Rob

        • Bryan Haines Jan 18, 2011, 11:36 am

          This is now in the works – watch over the next couple of weeks for more info!

  • The Tillman's Jan 7, 2011, 4:46 pm

    Doug, This is great information. We look forward to using this service once we are there.
    The Tillman's

  • David Marshall Jan 7, 2011, 12:08 pm

    Thanks Doug, that is very clear now. Regards, David.

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